Best Western Plus Pepper Tree Inn

Rooms were modern, clean, and easy to access from the parking lot. Staff were super helpful and efficient and I didn't have to wait long at all. Easy check in and easy check out. Loved that there was free parking. The location was super safe and next to the mall, and easy to access downtown SB.

It’s a well-kept Inn. It has a bit dated decor (e.g. bathroom had 70s brown tile but it was really well-kept and clean). Beds were comfortable. Nice views of pool area. They’re in the process of renovating the hotel. The construction work (on one side of the hotel was closed off to the public) was out of sight (and ears) so it didn’t bother us. Our hotel room overlooked the communal pool / grassy area, which was an inviting area, where many families hang out with their kids. Very convenient location with many restaurants options walking distance. Jeannine bakery has a location nearby the hotel, and is a great place for breakfast/brunch/lunch. La Cumbre Plaza Shopping Mall and Target is across the hotel.

Location, design, and atmosphere. Good service and clean room.

The staff was friendly and accommodating. The room and bathroom were clean (I'm picky). We felt very comfortable. Loved the coffee machine in the lobby! Overall, a great and convenient stay!

The room was big, the balcony was nice. The room was very clean and comfortable.